1. Are you manufacturer or trading company? How can I trust you?

We are a professional manufacturer and supplier focused on dental products.

2. What's your warranty and after service policy?

we have comprehensive system of qulity management. if any product damaged when you get them, we will send you  new items for free, or delivered  with the next order. We pay all the cost if the quality problem totally caused by our side.

3. What is the delivery time?

1-3 days if goods are in stock, 10-15days for special request on package, 15-30days for big orders or special request on products.

4. Can you print our logo on the products?

Yes. For reusable products, free of charge. But we need the authorization letter for the logo from your side. We refuse any infringements.

For disposable products, there will be requests on MOQ and some fee charged by outsourcing package supplier.

5. Any problems with the customs? I do not know how to get the goods.

We have agents who can professionally operate with DHL, FexEx, UPS, TNT, EMS etc... If customs block the package and ask for over-charged tax and the goods will be sent back to us. We will return the money to you if the goods get back. But the delivery cost will be deducted.

6. Some company quotes me lower price the first time and asks 20% higher the second time. Will you?

No, we keep the same price for you at least one year. And we will adjust it next year. 

7. What is the payment terms?

100% T/T in advance. RMB, USD and EURO are acceptable. T/T, Western Union. and L/C are available.

8. I am interested in becoming a distributor, how does it work?

We are now working with distributors from more than 15 countries around the world. It's our honor to have you as our distributor. For distributor issues, please contact us for details.